1. Delivery Times:

   • We aim to process and dispatch orders within 21 business days of receiving payment.

   • Delivery times may vary depending on the destination and the chosen shipping method.

   • Maurer SPS Limited s.r.o is not responsible for delays caused by unforeseen circumstances, customs, or shipping carriers.

2. Shipping Methods:

   • Various shipping options are available during the checkout process.

   • Customers can select the shipping method that best suits their needs.

3. Shipping Charges:

   • Shipping charges are calculated based on the chosen shipping method and destination.

   • Customers can view shipping costs during the checkout process.

4. International Shipping:

   • International customers are responsible for any customs duties, taxes, or fees imposed by their country.

   • Maurer SPS Limited s.r.o is not liable for delays or additional charges due to customs processing.

5. Order Tracking:

   • Tracking information will be provided once the order is dispatched.

   • Customers can track their orders through the provided tracking number.

Payment:

1. Payment Methods:

   • We accept various payment methods, including credit/debit cards, and other secure options.

   • Additional payment methods may be available and will be displayed during the checkout process.

2. Payment Security:

   • Maurer SPS Limited s.r.o prioritizes the security of customer information, using industry-standard encryption methods for secure transactions.

3. Payment Confirmation:

   • An order confirmation will be sent via email upon successful payment.

   • Payments will only be considered confirmed once the funds are received and verified.

4. Contact Before Payment:

   • To ensure accuracy and prevent potential issues, customers are required to contact us before making payments.

   • Upon placing an order, customers will receive instructions on how to initiate contact regarding payment details.

5. Cancellation of Orders:

   • Orders may be canceled before payment confirmation by contacting Maurer SPS Limited s.r.o customer support.

   • Once payment is confirmed, cancellations are subject to our cancellation policy.

6. Refunds and Returns:

   • Refund and return policies are outlined separately in our Refund and Return Policy document.